We accept most major credit cards for domestic shipments. International shipments require payment in advance by international bank money orders, in US dollars or Paypal to confirmed address only. No exceptions. Shipping and timing on international orders must be quoted prior to order acceptance. Please write for shipping options / quote. Credit card orders must be shipped to the card billing address or the card holders work address only. Drop shipments have an added service fee. We do not accept COD orders without prior arrangement.
Out of stock items will be placed on back order for a 30 day period. If the manufacturer fails to fill the order, or supply a suitable promise date for the item, the order will be canceled.
Returns must be pre arranged within 10 days of items receipt. Returned items must be in "new" unused condition within 30 days of purchase. Returns for exchange of size will be given full credit less shipping charges. Returns for refund will be less shipping charges and a 15% restocking fee. No returns / refunds on discontinued, special order or close out items. Expedited shipping quoted by phone request.
Special Equipment CO LLC, 380 Holmes Rd, Pittsfield MA 01201